Privacy Policy

NkapLock ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

We collect several types of information:

• Personal Data: Name, email, phone number, government ID, tax information
• Financial Data: Bank account details, transaction history, investment preferences
• Technical Data: IP address, device information, browser type, usage data
• Cookies: We use cookies to enhance your experience (you can manage preferences)

2. How We Use Your Information

• To provide and maintain our services
• To verify your identity and comply with regulations
• To process transactions and send notifications
• To improve our platform and develop new features
• To communicate with you about updates and offers
• To prevent fraud and enhance security

3. Data Sharing and Disclosure

We may share information with:

• Financial institutions and payment processors
• Regulatory and government authorities when required
• Service providers who assist with operations (under strict confidentiality)
• Business partners in case of mergers or acquisitions

We never sell your personal data to third parties.

4. Data Security

We implement industry-standard security measures including encryption, firewalls, and access controls. All financial transactions are protected with 256-bit SSL encryption.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request data portability
• Withdraw consent (where applicable)
• Lodge complaints with regulatory authorities

6. International Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure adequate protection through Standard Contractual Clauses or other legal mechanisms.

7. Changes to This Policy

We may update this policy periodically. We'll notify you of significant changes through email or platform notifications. Your continued use constitutes acceptance of the updated policy.